I can't believe some people. I was just having a quick read through the
emails I've got to respond to this afternoon.
- Person 1 has emailed me three times with insufficient information, and is
angry that I have not assisted her - even though I've told her what
information I need to do so.
- Person 2 turned up to a passport application appointment, having forgotten
his passport application form, and is then angry that staff insist he
reschedule the appointment - he needs to get organised.
- Person 3 has a PO Box with a broken lock, and demands I compensate him,
when logic would suggest that he should simply ask the Post Office to
fix/replace the lock.