Some people just make me want to SCREAM!!! They call up and I tell them what happened and I apologise and explain what I will now do for them. BUT IT'S NEVER ENOUGH!!! They just want more and more and MORE,or they just want to complain and whinge and moan about it, and then they try to sound menacing by asking for my name again at the end of the call - as if they're actually going to tell somebody about it or lodge a complaint. I just felt like telling her, I don't give a crap because I've already quit and it's because of people like you!
It's calls like that which make me realise that yes, leaving the call centre industry is the best thing I've ever done.