Friday, June 13, 2003

What do people want from a customer service representative?
    Accurate information and extensive product knowledge
    To be listened to and understood
    Patience
    Capability
    Undivided attention


Zeus keeps sitting up on the washing machine meowing, and I don't know why. He has food, he has water, his litterbox is clean, if he's just after attention he knows where I am. Perhaps he doesn't want anything in particular, maybe he's just a vocal cat.

Anyway, time for today's dancing. I don't really feel like it, but I guess that's what this "Fitness Campaign" thing is about - being able to force myself even when I don't want to.

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